The use of personal information by PRIDE NEXT LLC is in compliance with laws and ordinances of personal information usage. In addition to these managements (that our partners and third parties also are informed of), we are constantly seeking to maintain and improve them and always seek the best ways to manage personal information we work with.

Definition of personal information

Personal information is: your name, date of birth and other descriptive information that may help to identify a particular person, or lead to discovery of information that may help to identify a particular person.

Collecting personal information

We collect our clients' personal information through inquiry or registration forms, when necessary. When collecting information, we specify the purpose of use and use legal and fair means to do so.
We collect the information below:
Basic information: name, address, phone number, email address, occupation, etc.
Content entered in inquiry or registration forms.
Information that, combined with the above, can identify a specific individual.

Use of personal information

The purpose of using our clients' personal information is:
・To respond to inquiries and registrations
・Identity verification
・Support for international marriage matching
・To make contact while dealing with the customer
・Statistical analysis for service improvement (in a form that does not identify individuals)

We will not provide our customers' personal information to any third parties except for cases listed below:
・When it is based on law, and in case it is necessary for a national organization or local public entity or a person commissioned to cooperate to carry out the office work prescribed by the law.
・When it is necessary for protection of human life, body or property, and it is difficult to obtain the consent of the customer.

Safety control of personal information

In addition to taking reasonable, organizational, physical, humane, and technical measures for the safety control of personal information entrusted from customers, by appropriate handling in accordance with relevant laws and regulations we will strive to prevent the risk of personal information being lost, altered or leaked from the cause of illegal handling of personal data.

Retention period of personal information

We retain the personal information we obtain within the scope necessary to achieve the purpose of use, and delete it appropriately thereafter. In particular, the following information will be deleted after the periods indicated below have elapsed:
・Member information (name, contact details, etc.): 1 year after the end of registration
・Identity verification document (copy): 1 year after the end of registration

Disclosure, correction, and deletion of personal information

Customers may request disclosure, correction, addition, or deletion of their personal information held by us, suspension of use or erasure, and suspension of provision to third parties. To make such a request, please contact the window below. We may ask you to confirm your registered information to verify your identity. We will respond promptly and sincerely to any request received.

About our web analytics

To understand site usage, we use an analytics tool that does not use cookies (Cloudflare Web Analytics). This tool does not store cookies or other information on your device and does not collect any personally identifiable information. The anonymous statistical information obtained is used solely for the purpose of improving our services.

For residents of the EU

If you reside in a member state of the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):
・Legal basis for processing: we process personal information based on your consent, or to the extent necessary for the performance of a contract
・Data subject rights: you have the right of access, the right to rectification, the right to erasure ("right to be forgotten"), the right to restriction of processing, the right to data portability, the right to object, and the right to lodge a complaint with a supervisory authority
・International transfer: the information we obtain is stored on servers located in Japan. Japan has been recognized by the European Commission as providing an adequate level of data protection, so no additional contractual safeguards are required for the transfer of personal data from the EU to Japan
・Inquiries regarding GDPR: please contact the window below

For customers residing outside Japan

For customers residing outside Japan, we will respect and comply, to the extent reasonably possible, with any mandatory provisions of the applicable laws of the relevant country or region.

Changes of privacy policy

In case of changing any personal information we have collected, or changing the privacy policy, we will make an official announcement about it on our website.